I lead teams to discover business opportunities and turn them into functional, easy-to-use technologies. I’m passionate about finding out how to empower users with the minimal amount of product possible.
Researched, designed, and launched Business Insights in AppD Cloud. Designed this new domain within an emerging platform while developing a design system, maturing design processes, and creating space for human-centered design.
Drove product-led culture by aligning Care, Clinical, Provider Network, and engineering teams with business goals that improve patient health. Enabled thousands of new applicants by leading design, development, and deployment of novel digital touchpoints, including onboarding, legal, and coordination of care.
Managed a team of designers to help build one of the world’s fastest-growing startup products ever. Helped the team scale faster with a rigorous design and research process. As a hands-on design lead, provided ad-hoc designs, personas, and implementation support as needed. Guided cross-disciplinary teams in analyzing user research, leading to fundamental product evolution and buy-in across multiple departments.
Framed opportunities for Predix data science products; optimized Developer Experience to add 30k platform developers; and defined strategy for Edge IoT devices. Scaled usability testing from ~5 to over 40 tests/year with 100s of users. Worked with a large team of designers to engage product managers, clarify user journeys, and deliver to engineering stakeholders.
Refined RideScout MVP product concept from design and global business angles. Produced a working prototype to prove concept feasibility to Daimler leadership. Defined user stories and KPIs to focus scrum teams’ iterative, agile sprints. Shaped management and Daimler's perspective on design research, the relationship between interaction and visual design, and prioritization of UX problems.
Led a UX and visual design team for a product that still uses the design system we developed. Set design strategy, negotiated feature priorities, strengthened team spirit. Positioned brand for global growth by identifying a unique creative direction and developing the product's value for users.
Senior Interaction Designer
Drove a lean, user-centered design process, iteratively validating and prioritizing key user improvements in a fast-paced, agile team building a smart TV app.
Simplified tablet telephony and created an interaction guidebook for dev and visual design teams. Led scrums to find feasibility limits and ensure design concerns were addressed.
Conducted video research in the operating room to drive the analysis, design, prototyping, and validation of an innovative interface. Led analysis workshops in concert with client team and multiple other consultancies.
Designed and documented a multi-platform interface for a premier global brand as part of a large design team.
Created and led undergraduate students through exercises in design research, grounded theory analysis, iterative paper prototyping, interaction design principles, and problem reframing.
Connected 15 US offices by designing and coding digital systems. LAMP stack.
Improved health outcomes as both a designer and developer of both an Android mobile app and a Java practitioner console. Worked as part of a cross-functional team of Northwestern medical researchers, engineers, and students.
Pursued a passion for glassblowing by building hot-glass studio and business. Learned principles of engineering, fabrication, and sales and marketing.
Strengthened local creative community by expanding programming, organizing administive tasks, and increasing local participation and funding.
Top prize in IXDA 2010 student competition; helped stage conferences and events.
Magna Cum Laude, Collegium V Honors, Eugene McDermott Scholar
Leadership: The Mercury Editor, Student Government Senator
Interned with the National Endowment for the Arts, 2003
UX Designer
Researcher
Glassblower